Corporate Culture

24 Aug HR Director’s Guide to Employee Engagement

"Employee engagement has become one of the most frequently cited buzzwords in the hR and l&d world, and with good reason. engaged employees are generally more productive, less likely to leave, and more aligned with, and committed to, the wider vision of the businesses in which they work. But creating a highly engaged workforce is no easy task. There is no...

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17 Apr Fluff Matters: 3 Simple Ways to Help Win Customers

The word fluff sometimes conjures negative feelings about marketing materials that waste your valuable time by showering you with irrelevant, insignificant, superficial information disguised as expertise and analysis. That’s not the kind of fluff I’m talking about. In this context, fluff consists of those things that make a customer’s or employee’s overall experience better, sometimes without them even being able to...

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