Today’s changing business environment finds IT leaders in the expanded role of strategic technology experts joining forces with the business leaders to facilitate improved bottom lines, customer loyalty, and happier employees.
IT leaders have a responsibility to develop technology strategies that involve innovative opportunities for growth and align IT objectives with those of the organization as a whole. Our CIO Stack advisors will work with you to transform your technology organization into a change agent to drive success.
Business as usual in the software world is coming to an end. Today’s environment is one in which customers want to use a web browser, rather than on-premises software, to meet their needs. Customers want to be able to access applications from almost anywhere; they want low initial costs, painless upgrades, and even seamless integrations. In response, many providers are either developing new SaaS solutions or migrating from on-premise to SaaS solutions. This is a dramatic business change for most businesses because it means a change from selling services and/or software to selling subscriptions to software-defined services. For providers of SaaS, the model provides tremendous opportunities as well as new risks and challenges. Successfully transitioning to SaaS requires an organization to recognize and address the challenges across all areas of the organization, including engineering, business, and operations.
At Management Stack, we understand that a successful SaaS deployment requires an entire SaaS Life Cycle Management framework. We will leverage our SaaS expertise to enable your business transformation. The first step in creating a roadmap is to identify the key functions across the entire SaaS customer lifecycle that will need to be supported by the application. We will work with you to address each of the functional needs across the engineering, business, and operations functional areas.
A business’ IT infrastructure allow the organization to deliver IT services and solutions to its customers, employees, and partners. A well-designed infrastructure saves money, is more secure, and aligns with the company’s overall business objectives. Rapidly changing trends in IT service and solution delivery are fundamentally changing the role of IT infrastructure teams, as they are now expected to simultaneously keep costs low while taking a big picture view of the infrastructure and facilities and successfully architect, create, and manage an infrastructure which allows for increased responsiveness, efficiency, and business continuity.
Management Stack advisors can help your business identify and implement emerging technologies to improve efficiency and effectiveness of your legacy environments, get the full benefit out of your infrastructure, and deal with security concerns inherent with having data in the cloud and on mobile devices. We also know that managing multiple vendors and partners can present challenges. We can help simplify this process.
All businesses, regardless of size or number of employees, are at risk for network security breaches. These breaches can cause negative publicity, costly remediation, damage your business’ credibility, cause service disruptions, and in the worst cases, impact the company’s ability to survive. There is a saying that goes: There are two types of companies, those that have been hacked and know about it and those that have been hacked and don’t have any idea. Today’s hackers are sophisticated and skilled at not being detected. Virtually every business is a target. Fortunately, there are things that you can do to prepare your business.
Management Stack advisors are experts at developing and implementing security strategies to protect organizations against hackers. We have helped organizations proactively create and implement security programs, as well as assisting businesses getting back on their feet after attacks were discovered. We will help you identify risks by finding gaps in your security environment, help you develop and implement a stronger overall security strategy, and help ensure that you are compliant with ever-increasing regulations around network security, protecting you from the potential for substantial and business threatening penalties.
Many companies are reevaluating how they deliver their products and services in today’s business environment. More often than not, that rethinking leads to the realization that the best way to take their company to the next level, or sometimes even just sustain current market positions, involves creating software. Successfully introducing new software to the marketplace involves much more than development efforts and an Agile initiative. Leaders must also look at the customer and business needs throughout the lifecycle that must be addressed by the different functional areas of the organization, including the Management Team, the Support Team, and the Engineering Team.
Management Stack advisors understand that developing software can provide a tremendous opportunity as well as introduce new risks and challenges. Our goal is to create a framework specifically tailored to meet the needs of your entire organization. We don’t subscribe to a “one size fits all” Scrum Agile methodology. We understand that many organizations, especially those with legacy components, may be better served by a blended Agile approach to SDLC management.
ITIL® is a framework for IT service management that strives for predictable, maintainable services that align with the needs of the corporation or organization. The ITIL® (Information Technology Infrastructure Library) framework is designed to standardize the selection, planning, delivery and support of IT services to a business. The goal is to improve efficiency and achieve predictable service levels. The ITIL® framework enables IT to be a business service partner, rather than just back-end support. ITIL® guidelines and best practices align IT actions and expenses to business needs and change them as the business grows or shifts direction.
Management Stack advisors have proven experience in successfully implementing the ITIL® framework in organizations. We will help you align your business processes to the ITIL® framework to drive continuous process improvements, develop consistent support levels, and move beyond reactive support and transition to a proactive support environment.