Customer Service Tag

26 Dec Happy Employees: The Chicken or the Egg?

Posted in Leadership by Jennifer Eversole 0 Comments
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Southwest Airlines is well known for promoting a fun environment where employees are happy. YouTube is full of hilarious videos posted by Southwest passengers about the antics of flight attendants having fun at work. [embedyt]http://www.youtube.com/watch?v=HNx5-bEKk8A[/embedyt]   Recently Glassdoor announced that Southwest ranked number 28 in its Employees’ Choice Awards 2017, honoring the best places to work across the US and UK. Winners are determined...

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26 Mar One Thing Software Vendors Can’t Ignore When Migrating to SaaS

Posted in SaaS by Jennifer Eversole 0 Comments
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Business as usual in the software world is coming to an end. Today's environment is one in which customers want to use a web browser, rather than on-premises software, to meet their needs. Customers want to be able to access applications from almost anywhere; they want low initial costs, painless upgrades, and even seamless integrations. To meet all these demands,...

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