The balanced scorecard strategic planning and management system is the brainchild of Robert Kaplan and David Norton. It was originally created as a performance measurement framework which added non-financial measures to the mix of KPIs used by leaders to give them a more balanced view of organizational performance. Over time, the balance scorecard evolved into a mechanism for taking a...
What makes people passionate? In the age of knowledge work, employees crave the feeling that comes from knowing that the work they are doing is making a contribution towards the company’s success. Let’s face it, most people don’t want just a paycheck. They want to be a part of something bigger than themselves. This is the essence of employee engagement. Engaged...
The only constant in business in change. Unexpected changes to business environments sometimes happen because of the unintended consequences of decisions that are made internally. Other times, changes result from things that occur outside of the business’ control, such as regulatory changes, actions by competitors, or other changes in market conditions. Unfortunately, unexpected downturns sometimes prompt business leaders to make...
In an article published by First Round Review (original post here), Jessica McKellar, former founder and now engineering manager at Dropbox, shares her experiences and insights on how to lead an engineering team. As with most articles on management and leadership, I read this one with an objective mind towards knowledge and kept an eye out for lessons and ideas that support...
In nearly 20 years in management, I have learned that it can be extremely difficult to identify a potential leader. As much as many would like to suggest that there is a science to this, I would suggest that they are wrong. Why? Because one person cannot control the thoughts, emotions and actions of another, regardless of how hard they...
Sometimes it is not just about what people do but also about what they don't do that matters and this is true for successful people who plan their activities carefully. After having spoken to thousands of people who have achieved success in diverse fields, we have prepared a list of the things that one should avoid if they wish to...